Transaction Security
Protecting your personal and financial data is a top priority for LUNEL.
Our online store operates via the Shopify platform and uses modern security technologies to protect communication and online transactions.
SSL / TLS secure connection
Communication between your device and lunelofficial.com takes place via an encrypted SSL/TLS connection.
This helps protect information transferred between your browser and the online store.
Secure payments
Card payments and other online payment methods are processed through secure payment providers.
LUNEL does not have access to, nor does it store, the full details of your credit or debit card.
PCI DSS
Shopify is certified as Level 1 PCI DSS compliant, the highest level of certification under the Payment Card Industry Data Security Standard for the secure processing of card data.
3D Secure and transaction protection
Where applicable, transactions can be protected through additional verification mechanisms, such as 3D Secure, as well as fraud detection systems.
Personal data protection
The personal data you provide to us is used only for the purposes described in our Privacy Policy and in accordance with applicable data protection legislation.
Safe shopping
For even greater protection:
- Do not share your passwords or banking details with third parties.
- Make sure you are on the official lunelofficial.com domain before making a payment.
- Do not complete transactions via suspicious links or messages that do not originate from an official LUNEL channel.
LUNEL will never ask you via email or message to send us your full card number or your personal banking codes.
Need help?
For any questions regarding the security of a transaction, you can contact the LUNEL team at info@lunelofficial.com.